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Shipping & Returns
Thank you so much for shopping with us! We bet you can't wait to get your pretties! Once you place your order, we will process and ship your order within 1-2 business days of your purchase.
We ship out of Hendersonville, Tennessee and ship our packages via the United States Postal Service (USPS) via Priority Mail. We cannot be responsible for transit time as that is the responsibility of the carrier. Priority Mail is anywhere from 2-5 days but is not guaranteed.
Need your order fast fast FAST? Just contact us and we will gladly do everything in our power to make it happen!
Are you a local customer who would like to place their order online but pick up in store? No problem! Enter code "STOREPICKUP" at checkout and we'll know to waive shipping and instead, package up your pretties for you to grab in the store at your leisure!
We currently do not offer international shipping.
Of course we hope you are more than thrilled with your goodies from The Trendy Trunk! In the event that you're not, here’s how we’ll remedy it!
You may return new, unopened items within 10 days of delivery for a full refund in the form of store credit. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), and the time it takes us to process your return once we receive it (3 to 5 business days).
In order to get this process underway, please email us or, for quickest response, give us a call at (615)-264-0448.