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Shipping & Returns

SHIPPING

Thank you so much for shopping with us!   We bet you can't wait to get your pretties!  Once you place your order, we will process and ship your order within 1-2 business days of your purchase.

We ship out of Hendersonville, Tennessee and ship our packages via the United States Postal Service (USPS) via Priority Mail.  We cannot be responsible for transit time as that is the responsibility of the carrier.  Priority Mail is anywhere from 2-5 days but is not guaranteed.

Need your order fast fast FAST?  Just contact us and we will gladly do everything in our power to make it happen!

Local? Please choose Curbside/In-store Pickup. In a pinch? Opt for Local Delivery (as long as the address is in the 37075 zip code.) *Any orders opting for Local Delivery who are outside of the delivery parameters are subject to additional charge & corrections.*

We currently do not offer international shipping.

 

RETURNS

Of course we hope you are more than thrilled with your goodies from The Trendy Trunk! In the event that you're not, here’s how we’ll remedy it!

ALMOST all items are eligible for FREE returns, please see below for exceptions & rules. Contact [email protected] to initiate return/exchange requests.

  • RETURNS: You may return new, unused merchandise items within 30 days of delivery. Upon verification, a prepaid shipping label will be emailed to you.  
  • EXCHANGES: For all approved merchandise exchange requests, we will send a prepaid shipping label for you to return the original item(s). Once the original return arrives back to us, we will send the new merchandise to you at no additional cost.
  • Original packaging (if applicable) must be attached & intact.
  • Items must be returned unworn and unwashed, in addition to being smoke, deodorant, make-up and damage free. (Any discrepancies will be subject to store discretion.)
  • Intimates and sale items are final sale and will not be accepted for return or exchange.
  • Please allow time for bank transactions, shipping transit, and processing.

In order to get this process underway, please email us at [email protected] or give us a call during store hours at (615)-264-0448 10am-6pm CST (Mon-Sat).